Returns and Exchanges Policy – Nirjag Custom Print
At Nirjag Custom Print, we want you to be completely happy with your custom printed products. If for any reason you need to return or exchange an item, our Returns and Exchanges Policy is designed to be clear, fair, and customer-friendly.
When Can You Return or Exchange?
You may return or exchange only defective, damaged, or incorrect items within 7 days of delivery.
Customized or personalized products are non-returnable unless they arrive with a manufacturing defect or error on our part.
To initiate a return or exchange, please contact our customer support at Nirjag614@gmail.com or call/WhatsApp +91 9310394897 with your order details and photos of the item condition.
How to Return or Exchange Your Item
Contact our support team within the 7-day return window.
Provide proof of purchase and photos of the defect or damage.
Our team will review your request and send you a Return Merchandise Authorization (RMA) if eligible.
Ship the item back to us securely in its original packaging, including all tags and accessories.
Once we receive and inspect the item, we will process your exchange or refund promptly.
Refunds
Approved returns will be refunded to the original payment method within 7 to 10 business days.
Shipping charges are non-refundable unless the return is due to our error.
Partial refunds may apply if the returned product shows signs of use beyond the defect.
Exchanges
If you want to exchange an item, we will send a replacement once your return is received and confirmed.
Size exchanges for clothing are subject to availability.
Shipping Costs for Returns
Customers are responsible for return shipping costs unless the return is due to a defect or mistake on our part.
We recommend using a trackable shipping service to avoid lost packages.
Why Choose Nirjag Custom Print?
Transparent and fair return policies that build trust
Dedicated customer support to assist with return/exchange queries
Quality products backed by hassle-free resolutions
Clear guidelines to avoid confusion and ensure consistency
Additional Policies
For full details on our terms, please review our Terms & Conditions.
Learn how we protect your data in our Privacy Policy.